Skip to main content

Say hello to easier, more powerful SOPS® results

Female doctor on tablet reviewing SOPS survey results.

Survey results are meaningless without actionable insights. And when the highest levels of quality care and accreditation are on the line, actionable survey results are an absolute must for your hospital.

The Agency for Healthcare Research and Quality’s Surveys on Patient Safety Culture™ (SOPS®) suggests you collect the right data from the right people at the right time. Response rates must be high and survey answers meaningful. But these recommendations make SOPS a resource-heavy project. Cumbersome and time-consuming, key insights can be overlooked, and it can be hard to develop action plans to enhance patient and worker safety efforts, especially across two-year survey intervals.

It doesn’t have to be that way.

Start your SOPS process off right with these tips, including support from the right survey administration partner: DataGen.

1. Make strong, early survey decisions.

AHRQ states a 60% response rate is required to obtain an accurate representation of the culture of safety in your hospital. Even the minimum response rate requires countless decisions:
  • WHO: Choose to use identifiers for your facility survey responses or keep them anonymous. The choice you make will either discourage respondents or inspire more honest, complete answers.
  • WHAT: With 50+ core and supplemental questions, your survey layout matters.
  • WHEN: Allot eight to ten weeks for survey completion. Involve sufficient staffing to socialize and promote the survey. Send reminders and address incomplete responses. Tabulate qualified responses.
  • WHERE: Choose web survey based on your hospital’s size and preferences, with the understanding that electronic surveys can convert responses to data and insights more efficiently.
  • HOW: How will you use your data? There is the option to submit your data in the required file format digitally to the AHRQ national database.
2. Be ready to act on your SOPS data.

Used well, SOPS data can help you:
  • raise patient and staff safety awareness;
  • accurately assess your current patient safety culture;
  • identify strengths and areas needing improvement;
  • examine facility patient and employee safety trends;
  • evaluate how patient safety efforts impact your culture; and
  • compare settings across your organization.
3. Partner with an expert survey administrator to save time, energy and effort.

A good SOPS partner can help ensure survey neutrality and the integrity of results that your teams can feel, see and trust. The best SOPS partner can administer and deliver the survey in a single package.

DataGen is that partner, and Culture of Safety Insights is our turnkey SOPS solution.

Created by survey experts, CSI can help you get the insights you need to do more with your results: continually improve your scores, secure your reputation and transform your organization.  

CSI manages all SOPS components, from survey administration to data collection to insights, and from trend visualization to plan activation.

The safest decision for safety surveys.

The SOPS requires countless decisions. Make your first one the best one. Contact DataGen today.

Labels:

Comments

Post a Comment

Popular posts from this blog

Five key components of a strong patient safety culture

In today’s healthcare environment, ensuring patient safety is more than just a priority — it’s a fundamental component of quality care. Establishing a strong patient safety culture within hospitals and health organizations can dramatically reduce errors, increase patient satisfaction and improve overall healthcare outcomes. But what exactly is a patient safety culture, and how can institutions cultivate it effectively?  This blog post explores the five key components that make up a robust patient safety culture, along with insights from the Agency for Healthcare Research and Quality (AHRQ) and The Joint Commission.  What is patient safety culture?  AHRQ defines patient safety culture as how an organization's culture supports and promotes patient safety. This can extend to multiple levels, from individual units to departments to system levels. The AHRQ patient safety culture survey encompasses the shared values, beliefs and norms of healthcare practitioners and staff that...
Post a Comment
Read more

CMS TEAM Model Q&A: Your 10 concerns addressed in partner webinar

DataGen partnered with the VBCExhibitHall and the Association of American Medical Colleges (AAMC) to host an informational webinar on CMS’ Transforming Episode Accountability Model (TEAM), Unpacking the mandatory CMS TEAM model: Overcome new rules & challenges.   During this one-hour session, attendees received valuable TEAM insights provided by Alyssa Dahl, vice president of advanced analytics at DataGen, and Erin Hahn, lead policy analyst of value-based care and quality at the Association of American Medical Colleges (AAMC). However, some attendees had good questions that we wanted to elaborate on — hence, the creation of this blog post! Speakers answer your webinar Q&As    With great participant questions during the Q&A portion, Dahl and Hahn took time to expand on their answers to provide more clarity.* So, if you’re a hospital with mandatory TEAM participation status, keep reading to unpack the new rules and challenges.    Q1: What happens...
Post a Comment
Read more