Skip to main content

6️⃣ SOPS® Beyond Scores: Ensuring Data Accuracy

SOPS® Beyond Scores: Ensuring Data Accuracy

A stronger patient safety culture is achievable  

Having accurate, reliable data is the foundation of a strong patient safety culture. Without it, healthcare facilities struggle to make informed decisions based on their Surveys on Patient Safety Culture™ (SOPS®) results. Ensuring SOPS® data accuracy is critical, as even small discrepancies can impact the effectiveness of patient safety initiatives. 

Watch the last video from our six-part patient safety culture series


Access the full video on our YouTube: 6️⃣ SOPS® Beyond Scores: Ensuring Data Accuracy

The importance of data accuracy in SOPS® surveys 

When healthcare organizations conduct SOPS® surveys, they rely on staff participation to provide genuine insights into their safety culture. However, collecting data is only the first step. If the data are inaccurate or incomplete, leadership may draw incorrect conclusions about their hospital's patient safety culture, potentially leading to ineffective or misaligned improvements. Here are the five patient safety data factors to know.  


How DataGen ensures reliable and actionable data 

DataGen plays a key role in helping organizations across all care settings achieve data accuracy in their SOPS® surveys. Through a secure web-based tool, we streamline the data collection process, ensuring that staff responses are captured correctly. 

After the surveys are submitted, DataGen performs multiple validation checks to confirm that: 

  • each staff participant's response is accurately recorded; 

  • survey data align with expected benchmarks; and 

  • reports generated reflect precise and actionable insights. 

From raw data to actionable insights 

Once validated, DataGen transforms survey results into easy-to-use reports. Leadership can generate PDFs and presentations, making it simple to share insights across the organization. With these clear reports, facilities can confidently develop targeted strategies to improve their patient safety culture. 

Why data accuracy matters for your organization 

Accurate SOPS® survey data ensures that hospitals, community pharmacies, medical offices and ambulatory surgery centers can: 

  • identify genuine strengths and weaknesses in their culture of safety; 

  • implement meaningful improvements based on validated data; and 

  • foster staff trust in the patient safety culture survey process. 

By partnering with DataGen, healthcare organizations can go beyond just collecting scores. They gain confidence in their data, allowing them to take meaningful action to enhance patient safety culture and drive real change. 


Serious about patient safety? So are we.  


We’re serious about patient safety. Don’t believe us? Check out our latest video, Boost patient safety outcomes: DataGen’s CSI solution​​​​​​, our Culture of Safety Insights™ inner workings. ​​​​​​​Then, view our DataGen’s Culture of Safety Insights™ solution to get an overview of how we can address your needs. 

Comments

Popular posts from this blog

Five key components of a strong patient safety culture

In today’s healthcare environment, ensuring patient safety is more than just a priority — it’s a fundamental component of quality care. Establishing a strong patient safety culture within hospitals and health organizations can dramatically reduce errors, increase patient satisfaction and improve overall healthcare outcomes. But what exactly is a patient safety culture, and how can institutions cultivate it effectively?  This blog post explores the five key components that make up a robust patient safety culture, along with insights from the Agency for Healthcare Research and Quality (AHRQ) and The Joint Commission.  What is patient safety culture?  AHRQ defines patient safety culture as how an organization's culture supports and promotes patient safety. This can extend to multiple levels, from individual units to departments to system levels. The AHRQ patient safety culture survey encompasses the shared values, beliefs and norms of healthcare practitioners and staff that...

NCQA PCMH 2025 annual reporting: Standards and guidelines

For practices recognized under the National Committee for Quality Assurance’s (NCQA) Patient-Centered Medical Home (PCMH) model, understanding and meeting the NCQA PCMH 2025 annual reporting requirements is critical to sustaining recognition.  NCQA continues to refine its NCQA PCMH standards and guidelines , emphasizing team structure, care continuity and data integrity. Here’s what your practice needs to do to stay compliant and ensure a smooth reporting process. This blog is a continuation of our piece back in July 2024, which listed three updates to NCQA PCMH's 2025 annual reporting requirements . What is NCQA PCMH?  The NCQA Patient-Centered Medical Home (PCMH) is a model of care that emphasizes care coordination, patient engagement and continuous quality improvement. The PCMH framework is designed to improve healthcare outcomes by fostering strong patient-provider relationships and enhancing team-based care.  Since its inception, the NCQA PCMH program has evolved to...